Frequently Asked Questions

🔔 About Inflatable Bounce House
How can I pick the right bounce house for my family?
When shopping for a bounce house, you can start by checking out the specifications (weight limit, materials) and features of our different models. All of our products are of the finest-quality design, material and workmanship.
There are small bubbles forming on my water slide. Is this normal?
This is normal! All water slides are sewn by thread which creates very tiny escapes for air and causes bubbles to naturally form when air is pumped in. The area with larger bubbles are usually corners or seams connections.
We heard some minor hissing sounds coming from our bouncer's seams. Is this normal?
This is very normal. All Inflatables are designed to release air pressure through the seams and material. It is normal to feel or hear air escaping or see bubbles in water parks. Pin holes are a normal part of the manufacturing process, and are not cause for concern.
Are residential bounce houses safe? Can adults go in and jump with the kids?

There are safety guidelines printed on each bounce house. Children will be safe as long as these rules are followed.

  1. Attend the unit at all times while in use.
  2. DO NOT exceed the maximum ride capacity at any time.
  3. No shoes, sharp objects, or jewelry in the bouncing area.
  4. Stake down the unit when using outdoors.
  5. Check unit for tears or holes that will cause the unit to deflate.

The manufacturer suggests a maximum weight and an individual maximum weight. Adults are not allowed to jump in the bounce house, but simply sitting inside to help or photograph their child should be fine.

Are the inflatable dimensions listed on the product page exact?
Very small size differences may occur occasionally as part of the production process. This is completely normal as all our inflatables are machine sewn by hand. The overall quality of the inflatable is not affected by the size difference as we take a lot of care with quality control and safety tests. If you have further questions, please contact our customer support team and they will be more than happy to assist you.
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